Terms of Service

Effective date: 12 July 2025

Thank you for visiting CourseWorkHub.net. Your use of our platform indicates your acceptance of and agreement to abide by these Terms of Service. We strongly recommend that you carefully read and understand these Terms before utilising our services. Should you find any aspect of these Terms unsatisfactory, we kindly request that you abstain from using CourseWorkHub.

1. Key Terminology

  • CourseWorkHub.net is referred to as “we,” “us,” or “the Service.”
  • The individual accessing the Service is designated as “User,” “Client,” or “you.”
  • “Expert” refers to a professional who provides academic assistance via the Service.
  • “Terms” is shorthand for these Terms of Service.

2. CourseWorkHub.net Overview

CourseWorkHub.net is a UK-based online educational support platform that connects students with certified specialists in various fields of study. Our team of Experts provides professional guidance and assistance with academic tasks. CourseWorkHub aims to empower students in their scholarly pursuits by offering tools and resources to enhance their learning experience and develop crucial academic writing and research skills.

3. User Responsibilities

When using CourseWorkHub.net, Users agree to:

  • Engage with our platform exclusively for enhancing academic knowledge, developing research skills, and gaining a deeper understanding of complex topics
  • Submit comprehensive information when seeking support or guidance
  • Refrain from requesting any services that may be interpreted as academic misconduct or violation of integrity
  • Utilise the resources provided by CourseWorkHub in a manner consistent with their educational institution’s policies and guidelines
  • Contribute to a positive collaborative learning environment by interacting respectfully with Experts on the platform

4. Our Academic Support Services

4.1. Scope of Services

CourseWorkHub.net offers various types of educational assistance through its team of certified Experts. Our services encompass support for selecting and applying research approaches, clarification of complex research approaches and academic principles, and guidance on accurate referencing methods and editing strategies. Users are advised to employ these resources in a manner consistent with their educational institution’s guidelines on academic honesty.

4.2. Academic Support Provision Methods

CourseWorkHub offers multiple channels for accessing academic guidance:

  • Instant messaging through WhatsApp using the phone number you provide
  • Correspondence via email
  • Cloud-based file transfer for sharing large documents or data sets

We prioritise providing timely academic support while maintaining strict confidentiality of Clients’ details and academic materials. Our commitment lies in safeguarding your information throughout the collaboration process.

4.3. Timeframe of Collaboration with an Expert

We value openness in how we offer requested services. We set clear timeframes after receiving your request for assistance, before any payments are processed. Should unexpected delays occur, we will notify you immediately and suggest alternative options. We always seek your explicit consent for any timeline changes before proceeding.

The estimated time for fulfilling your request is based on several factors:

  • The nature of the academic assistance you require
  • The complexity and extent of the content involved
  • The current availability of Experts in the relevant subject area

We are committed to keeping you informed throughout the process. Our approach ensures you’re aware of the timeline from the start, and we will work with you to accommodate any necessary adjustments.

5. Protection of Intellectual Assets

5.1. Ownership of Educational Materials

Unless explicitly stated in a separate written agreement, all educational resources developed or adapted by the Service’s Experts during collaborative sessions remain the sole property of our platform. Clients are granted a limited, non-transferable, and non-exclusive right to utilise these materials exclusively for their personal educational endeavours.

5.2. Permitted Activities

The Service’s Users may:

  • Explore and learn from provided educational content to enhance their academic knowledge
  • Engage with experts to refine their writing skills and deepen subject comprehension
  • Use edited content as a reference for proper citation practices

The Service’s Users are prohibited from:

  • Claiming work developed in collaboration with the Service’s Experts as one’s own
  • Sharing or disseminating any content from collaborative sessions
  • Exploiting Service materials for profit or publication without explicit consent

5.3. Repercussions for Intellectual Property Infringement

Mishandling the Service’s proprietary materials or violating these Terms may result in:

  • Legal proceedings for copyright violation
  • Reporting of academic dishonesty to the User’s educational institution (as required by applicable laws)

6. User Age Criteria

6.1. Age Restrictions for Access

UK residents must have reached 18 years to use CourseWorkHub.net.

  • By requesting services, you confirm your age as 18 or older.
  • You declare legal capacity to enter contracts under UK law.
  • You agree to comply with all relevant regulations and site terms.
  • The platform expressly forbids minors (under 18) from using the Service.

6.2. Compliance with Data Protection Regulations

CourseWorkHub.net adheres to UK data protection regulations, including the Data Protection Act 2018 and UK GDPR. We strictly forbid deliberately gathering, handling, or storing personal information from underage individuals without verified parental or guardian approval.

Should we become aware of a minor’s unauthorised service use, we will:

  • Erase all associated personal data
  • Deny any ongoing or future service requests

Our commitment to safeguarding minors’ information and complying with applicable laws remains steadfast.

6.3. Supervision of Underage Users

Regarding the oversight of underage users, the responsibility falls entirely on parents and guardians to monitor and limit minors’ engagement with CourseWorkHub. We strongly advocate for adult supervision when individuals under 18 years old access our Service.

6.4. Underage Access Without Permission

Should you become aware of a minor accessing CourseWorkHub without proper authorisation, please contact [email protected]. We will investigate and handle the matter upon notification.

7. Payment and Pricing

7.1. Accepted Payment Methods

CourseWorkHub.net provides various secure payment options for customers. These include credit and debit cards such as MasterCard and Discover, along with PayPal and wire transfers where applicable.

7.2. Payment Terms

Full payment is required prior to the commencement of any work. The cost of services is calculated based on several factors: the complexity of the assignment, the project’s scope or total word count, and the requested turnaround time.

7.3. Transparent Fee Structure

We are committed to transparency in our pricing structure. Clients receive clear, upfront quotes for all services without any hidden charges. In the event of any changes that could affect the price, Clients will be promptly informed and must give explicit approval before any work proceeds.

Our Service ensures a secure and straightforward payment process, with multiple payment methods to accommodate different preferences. We prioritise clear communication regarding costs and maintain a policy of obtaining client consent for any price adjustments.

7.4. Pricing Currency

All prices are shown in British Pounds (GBP). Depending on your location, you may be subject to additional taxes during the checkout process. Any fees related to currency conversion or foreign exchange are to be covered by the Client’s bank or payment service provider.

7.5. Billing Documentation

Following a successful transaction, Users will be sent a digital receipt and invoice for services to their registered email address. Corporate or institutional Clients needing formal invoicing can request customised billing documents.

8. Refund Policy

8.1. Eligibility for Reimbursements

At CourseWorkHub.net, we strive to ensure customer satisfaction. Clients may qualify for a refund in the following situations:

  • The provided assistance does not align with the agreed-upon specifications.
  • The Service fails to meet the specified deadline without a prior, mutually accepted extension.
  • Technical glitches occur, resulting in payment-related errors.

8.2. Refund Request Process

CourseWorkHub.net reserves the right to assess each refund request on a case-by-case basis. We may offer full or partial refunds depending on the circumstances and the amount of assistance already provided. To initiate a refund request, please contact our customer support team within 10 working days after finishing collaboration with an Expert or since the occurrence of the issue. Applications received beyond this timeframe will be automatically rejected.

8.3. Refund Applications Guidelines and Process

When seeking reimbursement, send an email to [email protected] containing your full name, the unique service identifier, and a detailed explanation for the refund request. You may also attach any pertinent documentation or images to support your claim. Please allow 7-10 business days for our team to review and respond to your application. Note that adherence to these instructions is crucial for the consideration of your refund request.

8.4. Refund Assessment Process

Our Service’s Quality Control team reviews all refund requests. We may require additional details to process your claim properly. Please note that refunds are only issued for legitimate concerns that breach the service agreement.

8.5. Refund Ineligibility

We do not provide refunds under the following circumstances:

  • Insufficient or unclear specifications provided by the Client
  • Assistance already approved by the Client
  • Complaints filed after the designated reporting period

8.6. Provision of Approved Refunds

For approved refunds, the amount will be credited back to your original payment method. Please allow 7-10 working days for the refund to be reflected in your payment statement.

8.7. Refund Dispute Resolution

In the event of a dispute over a refund decision, Users are advised to reply to the original message, using “Escalation Request” in the subject line. This will initiate a final review by our management team.

9. Modifications to Terms

9.1. Authority to Revise Terms

CourseWorkHub reserves the authority to alter, enhance, or revise these Terms of Service as needed, adhering to Section 19 of the Consumer Rights Act 2015 (UK). Such changes may be implemented to:

  • Align with evolving legal or regulatory standards
  • Address technical or commercial considerations, including safety
  • Reflect shifts in our service offerings or business practices

Modifications can be made at any time and may encompass various aspects of our policies and procedures.

9.2. Notification of Updates

In case of major changes, we will notify Users via:

  • A visible announcement on our homepage
  • An updated “Effective Date” at the top of this page

We recommend Users to periodically check these Terms. By continuing to access the Service after changes are made, you acknowledge and agree to the updated Terms.

9.3. Disagreement with Revisions

In case you do not accept the revised Terms, you must cease using the Service immediately. Your ongoing use of CourseWorkHub following any updates implies your consent to the changes.

10. Third-Party Service Integration

10.1. External Collaborations for Enhanced Service

We strive to provide the best possible experience for our users. To achieve this, we have established strategic partnerships with trusted third-party service providers. These collaborations enable us to enhance our operational capabilities across various aspects of our Service, including:

  • Advanced messaging and communication services
  • Reliable data storage and management solutions
  • Secure payment systems
  • Sophisticated performance and user behaviour analysis tools

10.2. External Provider Policies

We carefully select our partners, ensuring they meet the strict requirements set forth by UK data protection regulations, particularly the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR). Our rigorous vetting process guarantees that your personal information and other materials remain protected to the highest standards while using our Service.

10.3. Information Sharing with External Providers

CourseWorkHub collaborates with external services to meet operational and contractual requirements, sharing data exclusively for these purposes. The sharing of information with external providers is strictly limited to necessary operational functions, and we prioritise the protection of user data through binding agreements with our partners.

We have a firm commitment against the sale of user information. Our policies ensure that all third-party providers are contractually obligated to handle user data securely and in compliance with applicable laws. For more comprehensive information about our data management practices, we encourage you to review our Privacy Policy.

11. Legal Framework and Dispute Management

11.1. Governing Law

The laws of England and Wales govern these Terms and any associated disputes or claims, including those of a non-contractual nature. Interpretation and enforcement of these Terms will be conducted under this legal framework.

11.2. Conflict Resolution Process

Users are strongly encouraged to first contact our customer support team for informal resolution of any issues. If a mutually agreeable solution cannot be reached through this channel, the following dispute resolution pathways are available:

  • Small Claims Court: For disputes within the UK’s legal threshold, cases will be directed to the County Court’s Small Claims division.
  • Alternative Dispute Resolution (ADR): By mutual agreement, parties may opt for ADR methods, such as engaging The Retail Ombudsman or an independent mediation service.

We prioritise amicable resolutions and urge Users to explore these options before pursuing formal legal action.

12. Venue for Legal Proceedings

In the absence of an alternative agreement between parties, legal actions will be conducted in a UK court holding proper jurisdiction, determined by the registered address of the User or the Service.